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Hermes Collection
Door to door delivery
Hermes parcel tracking
Easy does it with Hermes Parcel tracking. Real time tracking is FREE with Hermes. Simply enter your 16 digit tracking or 8 digit calling card number onto the online tracking tool and easily track your parcel!
Hermes parcel shop
Send, collect, and return your parcels with Hermes ParcelShops. No more rushing to the post box, these ParcelShops are local businesses to you that are quick to visit and operate within their own retail hours. Making the parcel sending process easier and more convenient for you.
Hermes parcel return
Changed your mind about a purchase? Returns are quick and easy with Hermes. Simply choose between dropping off your parcel at your nearest drop off location or have a local courier collect it from you.
Hermes UK
Hermes is one of the leading delivery services in the UK. Handling more than 245 million parcels each year this company boasts flexible and convenient services for busy lifestyles.
Hermes update on your parcel
Are you expecting a parcel? With Hermes new tracking service updates could not be easier. With Hermes tracking you will receive real time updates on your parcel along its journey to you. If there is no update on your parcel and no tracking information is showing Hermes has not received it and you may need to contact the seller.
Send a parcel with Hermes
Sending a parcel with Hermes could not be easier. With an extensive network of couriers and Parcelshops we are here to provide the best price and service for you. Prices start at just £2.05 + VAT, this is a courier not to be missed!
How to weigh your Hermes parcel?
The weight of your Hermes parcel is important to calculate in order to make sure it arrives at its destination safely and quickly. Your parcel must
not weight more than 15kg and must not be any longer than 120cm. The combined circumference must not be no more than 225cm. To calculate
the circumference simply measure the width of the parcel, the half way point to the edge is the diameter. Pi (π) x the diameter = the circumference.
For the parcel to be suitable to be sent through a letterbox it must be no more than 23cm wide, 35cm long, and between 1-3cm deep. Any
measurements outside of these guidelines will not be letter box friendly and will be delivered as a parcel.
Using scales is the recommended way to calculate the weight of a parcel. We also recommend using a ruler for measurements.
Why is the weight and measurements important?
Hermes structures its pricing based on weight and measurements. If submitted, a parcel with the incorrect weight or measurements will be classed
as oversized or overweight and a penalty can incur.
Sending parcels could not be easier with Hermes!
Sending your parcels with Hermes means you have access to over 5,000 local ParcelShops & Hermes Lockers!
Hermes also offers a parcel courier service, so whether you wish to collect your parcel from work, home, or a store Hermes has a service for you!
A premium service is always included
When choosing to send parcels with Hermes your service includes every listed below at no extra charge.
Real-time tracking information
Option to divert to a neighbour or safe place
Delivery time window on day of delivery
A safe place delivery photo confirmation to your email if you are not home
Hermes Coronavirus response
There is currently no direct impact in Hermes delivery service, but you will see some differences in how your parcel will be delivered in order to reduce
physical contact and protect yourself and Hermes couriers.
This means that customers are encouraged to divert parcels to a safe place. If a safe place has not been chosen a safe place will automatically be
chosen by the courier when arriving to the destination. This will be updated to customers in an email. If the courier cannot locate a safe place at the
destination you won't be asked to sign a handling device but the courier will knock on the door, take a step back, and then take a picture of the parcel
once it is in your doorway.