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Parcelforce Services to the USA, Taiwan, South Korea23/03/2020 23:09:36 | ParcelforceParcelforce Services to the USA, Taiwan, South Korea
Due to the ongoing situation and attempts to limit the spreading of COVID-19, which has impacted airline capacity into the USA, Taiwan and South Korea, we have suspended our globalpriority service to these countries with immediate effect, until further notice.
You can continue to send parcels to these countries via our globalexpress service, however there is a suspension of guarantee in place.
Changes to our delivery procedure in relation to signing for and receiving items in the UK
In order to protect both our people and customers as much as possible, we will not be handing over our hand-held devices to customers to capture electronic signatures. Our drivers will instead log the first and last name of the person accepting the item then put ‘XP1‘ in the signature field, and we will record the geolocation of the delivery. This will apply to all deliveries that normally require a signature.
For full information on our response to this global situation, please visit parcelforce.com/coronavirus
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