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Customer Service Help Desk
How to send furniture
How to send bikes
How to send food items
How to send batteries
How to send books
How to send ski and snowboarding equipment
How to send mobile phones and smartphones
How to calculate a parcels girth
How to calculate volumetric weight
How to calculate volume
How to weigh and measure parcels
Understanding customs declarations and charges
How to send multiple parcels
How to send high value items
How to send a parcel to Europe with Hermes
For CN22/23 What information you’ll need to include
Difference between CN22/23 and commercial invoices
CN22 & CN23 Explained
Can I send large items?
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What are points?
Whats a voucher code?
Drop off and collection services
Where are the drop off points?
Prohibited lists for all couriers
About DPD collection and drop off
DHL SHIPMENT INSURANCE
Cut off time for same day collection
How do I add a note to the parcel?
Can I send to multiple addresses?
Cancelling a collection service
Same day collection
Will the driver print out the shipping label?
Do I need to wait at home for a collection service?
What is prepay?
I can‘t top up my account
Can I pay over the phone or send a cheque?
I topped up but can‘t see my balance
Cancelling a drop off service
I need to change the address
Benefits of a drop off service
Do I need to print labels?
Will my parcel be delivered guaranteed by the set time?
Does timed delivery cost more?
What is timed delivery?
I need a delivery before 12 noon
What are the dimensions for heavy/large parcels?
Can I send my parcel if I‘m an eBay trader?
I can‘t manually enter an address
Can I send to Ireland?
Delay in customs
Customs when sending a parcel
Our customs form
What are the customs internationally?
Customs clearance time
Express or economy service?
How long for international delivery?
Difference between restricted items
How to attach your labels
How to measure your parcel
Sending high valuable items
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How does Parcel Pal offer cheap prices for delivery?
Do I need to box my items?
Does Parcel Pal offer packaging?
Sending fragile items
Can the courier package my parcel?
Refer a friend
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About Our Couriers
Parcel Delivery to United States
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Parcel Delivery to United Kingdom
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