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How to send a parcel to Europe with Hermes


Parcelpal’s guide to sending a parcel to Europe with Hermes  


Whether you’re sending your parcel to France, Spain, Germany, Hungary or beyond, here at Parcelpal we are here to make sure your parcel arrives to your destination safely, quickly, and most importantly cheaply!  

We have developed this guide to ensure you know everything you need to know about sending a parcel to Europe with Hermes.  


Why choose Hermes?  

We only partner with the most trusted, reliable, and efficient couriers to ensure our customers get the best service possible when ordering with us. Hermes started its business back in 1974 as the Grattan Mail Order which was based in Bradford. In 2009 they expanded massively to launch a customer to customer business that offers cheap, easy, and fast delivery services that can be ordered online. Hermes now boasts itself to be the biggest parcel delivery company in the UK.  

With Hermes delivery to Europe £20 protection cover is automatically included within the price. Giving you that extra peace of mind in sending your parcels aboard. 

All parcels sent through Hermes are also FULLY TRACKED, so you can watch your parcels journey every step of the way and this is always included within the price!  


How to send a parcel to Europe 

Sending a parcel to Europe with Hermes could not be easier. Hermes delivers to most major destinations in Europe including Germany, France, Spain, Greece, Italy, Portugal, Poland and beyond. 

All you need to do is assemble your parcel using the correct packaging. We recommend using strong parcel boxes that are not damaged or have been used before. Reinforce your box with parcel tape or a staple gun where necessary, this can be on the corners or the seams.  

Make sure to properly protect the contents of your parcel, this can be done with bubble wrap or foam chips. If the contents of your parcel are very fragile, we recommend putting fragile tape on the outside of the box.  


How much does it cost to send a parcel to Europe with Hermes?  

By choosing to use Parcelpal, you are guarenteed the best prices on the market for sending parcels.  

With us, Hermes European services start from as little as £5.75 exc vat! 


Hermes European parcel restrictions  

Hermes has certain restrictions on its Europeans services, these are related to the size and the weight of the parcel and are very easy to follow.  

The maximum weight that Hermes will accept for parcels sent to Europe is 14kg. Hermes will not accept parcels over this weight for Europe.  

The maximum length of the parcel must be no longer than 110cm. Parcels longer than this will not be accepted.  

The maximum girth of the parcel much not be longer than 210cm. Any girth that is longer than this will not be accepted.  


Items that cannot be sent to Europe with Hermes  

Hermes provides a detailed list of items on their prohibited items list. This can be found here 

Please read the full document to ensure the contents of your parcel is accepted with Hermes.  


The following items are on Hermes prohibited items lists: all toxic substances, all liquids, batteries, drugs, gardening tools, household tools, illegal items, live animals, magnetised materials, miscellaneous manufactured articles, oxidising substances, organic peroxide, paints, inks, pathogens, perfumes, aftershaves, pesticides, poisonous substances, toxic substances, infectious substances, pressurised containers, radioactive materials, sharp instruments, UN2814 or UN2900 infectious substances, vehicle parts, weapons and replica weapons.  


Items that are not compensated when sent to Europe with Hermes 

Hermes provides a detailed list of items that they will not compensate in the event of damage or loss. This can be found here.  

Please read the full document to ensure you are prepared to not make a compensation claim in the event of the parcel being damaged or lost. 


Documentation needed for parcels to Europe  

Here at Parcelpal, we want to make the process of understanding parcel documentation is as easy as possible. We want to ensure you that all documentation needed for your parcel will be highlighted to you and provided for you in your order confirmation. If you have any questions or worries do not worry as we are on hand to help every step of the way.  

If your parcel is being sent to anywhere inside the EU (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden) does not need any extra documentation. All you need to do is attach the label sent to you via email to the parcel.  


This does not apply to the follow destinations: The Channel Islands (Jersy, Guernsey, Alderney, Herm, and Sark), Andorra, The Canary Islands, Gibraltar, San Marino, and The Vatican. These destinations require a customs declaration. These are very simple to complete and only require a deion of the contents and its value. For parcels worth £270 or less, you will fill out a CN22 form, for parcels worth £270 you will fill out a CN23 form. This will be provided for you in your order confirmation email.