For CN22/23 What information you’ll need to include
Difference between CN22/23 and commercial invoices
Can I send a passport by courier?
How do I find an address with a postcode?
Do you offer palletized services?
How many days does it take to deliver?
Is it important to measure parcel accurately?
Domestic delivery. How to send a parcel?
What‘s a collection or drop off service?
How long does international delivery take?
When can I book for my parcel to be collected?
How much can I save compared to the Post Office?
Which couriers can I book with?
How do I package my parcel before sending?
Can I send items with unusual shapes?
If you find that you will need to make amends to a delivery address then please contact us and we will do our best to sort it our for you. If it is only a small change ie. Mistake in number or mistype then providing that you are able to tell us in an adequate time, there will be no additional surcharge or re-booking made.
Changing a part large of your booking will mean that you will need to re-book the service again with the right information. If you need any help in making changes then you will need to contact us, please do not directly contact the courier since you have made this booking through us. If you are re-booking a service then you will need to cancel your pre-existing one which can be done through telephone or live chat.