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Packaging Advice
Sending fragile items

Before you send your parcel, please make sure that the item you are sending are not prohibited/restricted. When you are sending fragile or delicate items please ensure the item is packaged securely with sufficient material such as bubble wrap or packing peanuts and that the inner packaging is also packed. Less gaps in the box means that your item will be moving less which would reduce damage. Glass or ceramics are sent within your own risk, please be sure to make sure that these items are securely packaged and cushioned.

Any fragile items are not recommended when sending through the post and some couriers may not compensate these items so it is within the sender‘s risk. 
Read more about our prohibited/restricted items list.